Kaltura Community

Discussion List

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  Customers care chat services

  Greetings,  As most of you probably know, we went live with our chat services for all customers back on August 2nd!   Many of you have already used this great chat service! We are incredibly happy that this channel of communication has been helping our customers - and the feedback from the surveys we received reinforces that belief.   Chat support is designed to provide fast answers to how-to que…

  Announcement Meytal_Zeldich 43 views 0 comments 1 point Started by Meytal_Zeldich April 11 Kaltura Updates
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  How to begin a great discussion

  Thank you for starting new discussions and asking questions. The more you contribute, the better this community becomes. Here are a few tips to help you create great discussions: Make the discussion title or question as descriptive as possible. A good discussion title is a short preview of your post and is what gets people to click and read. A well written title is also going to help search engin…

  Announcement Dani 110 views 0 comments 6 points Started by Dani May 2021 Welcome
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  Duplicate/Copy a Playlist?

  Is it possible to duplicate or copy an existing playlist? We have some playlists that we'd like to duplicate and add to, without having to completely recreate them, and keep the original playlists.

  Answered ✓ zenandjuice 62 views 3 comments 0 points Most recent by cwilshus May 19Higher Education
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  Do you have experience filtering profanity?

  Hello. Does anyone have any experience filtering profanity on a REACH profile for machine captions? We are considering enabling the captions profanity removal setting and would love to hear any reasoning for or against using the filter. Thanks!

  Question ktowne 21 views 0 comments 0 points Started by ktowne May 16 Higher Education
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  Usecases for entries custom metadata

  Hi all, we're exploring the possibility of using custom metadata for enhancing the entries tags. Do you have some usecases or literature to share? I've searched for ideas here and in the kaltura public website with no luck 😀

  scollovati 48 views 4 comments 0 points Most recent by scollovati May 13Kaltura Platform
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  Using KMS as a video repository for a LCMS

  Has anybody use Kaltura Media Space as a video assets repository to be use with an e-Learning Authoring tool or Learning Content Management system (i.e. Xyleme, dominKnow)?

  Question rileya 8 views 0 comments 0 points Started by rileya May 12 Enterprise
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  Using CSS to hide elements

  I am trying to hide a radio button on the create sub-galleries page. I was able to hide the text, however no matter what I try the "User Agent Style sheet" overrides the changes I make to the radio button. Any ideas would be gratefully accepted.

  ekuligow 19 views 2 comments 0 points Most recent by ekuligow May 10Enterprise
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  User Reporting

  One thing I have found is there seems to be a lack of user reporting that I can find. Does anyone have a suggestion on how I can find the top contributors and top users in general? Everything seems to be isolated analytics for a particular media piece and not the system wide as a whole. If you are doing anything when it comes to user reporting i'd be very interested in learning more. Thanks so…

  Question gcohen 12 views 0 comments 0 points Started by gcohen May 3 Kaltura Platform
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  Media Gallery Import — Student Comments

  Hello all, I am working with our Canvas support team to finally activate the Media Gallery and My Media within Canvas and they were asking about student comments and video posts. Do those get transferred with a Media Gallery import? Is that something that an instructor would have to go back to tidy up from semester to semester?

  Answered ✓ josephsalmond 31 views 2 comments 0 points Most recent by josephsalmond May 3Higher Education
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  Automatically assign videos to a new owner when transferred from Zoom to Kaltura

  Hi all. Does anyone know if there's a way to automatically have videos that are transferred over from Zoom, using the Zoom integration, assigned to a different owner, without me having to go in every time and manually reassign them? We have a case where a group has a non-SSO account they are using with Zoom, that then transfers their videos to Kaltura. But, since it's non-SSO, they can't acces…

  Answered ssalina 35 views 2 comments 0 points Most recent by thomas_ellis May 3Higher Education
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  Are you using Aspera with Kaltura?

  Hi there! If you're using Aspera I'd love to hear more about your use cases and the benefits it provides. We have some remote KMC admins who need a solution for faster large uploads. I'm not really sure Aspera will solve this for them. Thoughts? Thanks!

  Answered mkraft 32 views 2 comments 0 points Most recent by thomas_ellis May 3Higher Education
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  Reporting on Comments Field Usage

  Hello, Is anyone aware of a way to pull analytics for how often the Comments field is used on the platform? We'd like to gather insights into it's use (How often, which pieces of media contain them, etc.) Thanks in advance, Tom

  Answered Tom 26 views 3 comments 0 points Most recent by sdicks April 29Kaltura Platform