Kaltura Community

Welcome to the Kaltura Customer Community! Your place to learn and grow with video!

Discussion List

  • Meytal_Zeldich
    Customers care chat services
    Greetings,  As most of you probably know, we went live with our chat services for all customers back on August 2nd!   Many of you have already used this great chat service! We are incredibly happy that this channel of communication has been helping our customers - and the feedback from the surveys we received reinforces that belief.   Chat support is designed to provide fast answers to how-to que…
    Announcement Meytal_Zeldich 465 views 0 comments Started by Meytal_Zeldich Kaltura Updates
  • Dani
    How to begin a great discussion
    Thank you for starting new discussions and asking questions. The more you contribute, the better this community becomes. Here are a few tips to help you create great discussions: Make the discussion title or question as descriptive as possible. A good discussion title is a short preview of your post and is what gets people to click and read. A well written title is also going to help search engin…
    Announcement Dani 886 views 0 comments Started by Dani Welcome
  • zenandjuice
    Hi there... I haven't executed the https://github.com/kaltura/Kaltura-Library-Export-Excel tool in awhile, but using php v8.1.7 I get a number of deprecated errors: PHP Deprecated: Return type of MultiRequestSubResult::offsetExists($offset) should either be compatible with ArrayAccess::offsetExists(mixed $offset): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppr…
    zenandjuice 6 views 0 comments Started by zenandjuice Kaltura Platform
  • christopher_phillips
    Adding a mailto link to a video
    We are hoping to be able to add notice with a mailto link in some of our videos, something to the effect of: Captions are available upon request by sending an email to [email protected] Where "[email protected]" is a mailto link. Currently, this doesn't seem to be allowed in the Description field and as far as I can tell, you also can't add a mailto link using custom data. Does…
    christopher_phillips 11 views 1 comment Most recent by christopher_phillips Kaltura Platform
  • jposton
    Skipping Ahead in Videos
    Faculty member created a video using Kaltura Capture and embedded it into Moodle. She set it to not allow students to skip ahead, and we have verified this. Students are still able to skip ahead. Any suggestions?
    Answered jposton 17 views 2 comments Most recent by jposton Higher Education
  • ekuligow
    Punctuation and special characters in Categories and Channels
    How many of us are not happy with the title to a channel or category becuase we could not use a comma or other symbol. Please chime in as I know others have opened support cases as I have. Let Kaltura know we need all the letters and symbols on a standard keyboard.
    ekuligow 390 views 0 comments Started by ekuligow Enterprise
  • jposton
    Analytics export and Macs
    When we go to My Media and export analytics for a video and download the report from email it automatically goes to Excel on a Windows machine, but does not do so on a Mac. Is there some way to set it so that the exported file is automatically an Excel csv file when downloaded to the Mac? As it is now it is a text file. We found a work-around by putting the text into Word, saving as a text fi…
    jposton 409 views 1 comment Most recent by jposton Higher Education
  • zenandjuice
    Embed parameter questions
    I have an instructor who wants to use an iframe embed code in an HTML page, but she wants to have the video play automatically, and also loop. Those are two setting changes from our standard player that they use. Are there ways to force the requested behavior via a tag, or would I need to create a new player for her? Thanks!
    Answered zenandjuice 1.2K views 3 comments Most recent by natelison Higher Education
  • scollovati
    Usecases for entries custom metadata
    Hi all, we're exploring the possibility of using custom metadata for enhancing the entries tags. Do you have some usecases or literature to share? I've searched for ideas here and in the kaltura public website with no luck 😀
    scollovati 485 views 8 comments Most recent by dennis Kaltura Platform
  • dennis
    Kaltura Embed in MS Applications
    IS there a trick to getting a MS office application such as PowerPoint to accept a Kaltura embed code. It is not working with an iFrame code - the iFrame can be used without issue in SharePoint but not in Word / PowerPoint. Any help even it just doesn't work would be greatly appreciated. Dennis Eisenstein TPM - DAU Media DAU
    Answered dennis 414 views 4 comments Most recent by dennis Kaltura Platform
  • cameronzimny
    FYI: New Release Notes KMC & KMS/KAF (May 29 & 30, 2022)
    Just posting real quick to point out there are new release notes as of May 29 and May 30 for KMC and KMS/KAF, respectively. (I am subscribed to all Release Notes, but did not receive an email for either of these.) KMC Release Notes May 29, 2022 v7.5.1 – https://knowledge.kaltura.com/help/kaltura-management-console-release-notes#kmc-release-notes-may-29-2022-v751 KMS Version 5.107.73x May 30, 2022…
    cameronzimny 396 views 1 comment Most recent by thomas_ellis Kaltura Updates
  • christopher_phillips
    Status of V7 Player Beta
    Last year there was a great presentation in the August 24th office hours about the V7 player and the work that was happening to get all of the plugins ready. At the time, the product manger shared that they were planning an Early Adopter/Beta program that was hoped to be available in mid-October. My understanding is that program has been delayed and hasn't yet started. From that discussion, my u…
    christopher_phillips 449 views 5 comments Most recent by thomas_ellis Kaltura Platform