Welcome to the Kaltura Customer Community! Your place to learn and grow with video!
Customers care chat servicesGreetings, As most of you probably know, we went live with our chat services for all customers back on August 2nd! Many of you have already used this great chat service! We are incredibly happy that this channel of communication has been helping our customers - and the feedback from the surveys we received reinforces that belief. Chat support is designed to provide fast answers to how-to que…
How to begin a great discussionThank you for starting new discussions and asking questions. The more you contribute, the better this community becomes. Here are a few tips to help you create great discussions: Make the discussion title or question as descriptive as possible. A good discussion title is a short preview of your post and is what gets people to click and read. A well written title is also going to help search engin…
Duplicate/Copy a Playlist?Is it possible to duplicate or copy an existing playlist? We have some playlists that we'd like to duplicate and add to, without having to completely recreate them, and keep the original playlists.
Do you have experience filtering profanity?Hello. Does anyone have any experience filtering profanity on a REACH profile for machine captions? We are considering enabling the captions profanity removal setting and would love to hear any reasoning for or against using the filter. Thanks!
Usecases for entries custom metadataHi all, we're exploring the possibility of using custom metadata for enhancing the entries tags. Do you have some usecases or literature to share? I've searched for ideas here and in the kaltura public website with no luck 😀
Using CSS to hide elementsI am trying to hide a radio button on the create sub-galleries page. I was able to hide the text, however no matter what I try the "User Agent Style sheet" overrides the changes I make to the radio button. Any ideas would be gratefully accepted.
User ReportingOne thing I have found is there seems to be a lack of user reporting that I can find. Does anyone have a suggestion on how I can find the top contributors and top users in general? Everything seems to be isolated analytics for a particular media piece and not the system wide as a whole. If you are doing anything when it comes to user reporting i'd be very interested in learning more. Thanks so…
Media Gallery Import — Student CommentsHello all, I am working with our Canvas support team to finally activate the Media Gallery and My Media within Canvas and they were asking about student comments and video posts. Do those get transferred with a Media Gallery import? Is that something that an instructor would have to go back to tidy up from semester to semester?
Automatically assign videos to a new owner when transferred from Zoom to KalturaHi all. Does anyone know if there's a way to automatically have videos that are transferred over from Zoom, using the Zoom integration, assigned to a different owner, without me having to go in every time and manually reassign them? We have a case where a group has a non-SSO account they are using with Zoom, that then transfers their videos to Kaltura. But, since it's non-SSO, they can't acces…
Are you using Aspera with Kaltura?Hi there! If you're using Aspera I'd love to hear more about your use cases and the benefits it provides. We have some remote KMC admins who need a solution for faster large uploads. I'm not really sure Aspera will solve this for them. Thoughts? Thanks!
Reporting on Comments Field UsageHello, Is anyone aware of a way to pull analytics for how often the Comments field is used on the platform? We'd like to gather insights into it's use (How often, which pieces of media contain them, etc.) Thanks in advance, Tom
This Month's Leaders
- 13 Points jmanthony
- 10 Points ktowne
- 10 Points christian_davis
- 6 Points josephsalmond
- 6 Points rspencer
- 3 Points nawad
- 2 Points rburriel
- 2 Points thomas_ellis
- 2 Points TiffanyStull
- 2 Points cwilshus
- 1 Point luistsanz_eLM
- 1 Point christopher_phillips
- 1 Point chris_clement
- 1 Point jmeegan
- 1 Point kjones
- 1 Point rayreid