Zoom-Kaltura Integration - No source video was found

hpinon
hpinon USAMember Posts: 1

In the past couple of days we had 39 entries from Zoom that show up in Kaltura without a "No Media" status. Most of the other videos are sent to Kaltura without any issues.

  • Has anybody else experienced this?
  • Has anybody found what the issue is?

Thank you.

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Best Answer

  • thomas_ellis
    thomas_ellis Virginia, U.S.Kalturian Posts: 68 ✭✭
    Answer ✓

    @hpinon , we have seen this with some other customers as well. Best to open a ticket with customer care so they can align your issues you are seeing with any other open tickets out there.