Kaltura Community

Welcome to the Kaltura Customer Community! Your place to learn and grow with video!

Discussion List

  • chrismmurray
    Webcam issues with NewRow/Kaltura Meet
    Any one having the "green band" problem in NewRow/Kaltura meet? I've submitted a ticket but also looking for anecdotal instances/occurrences.
    Answered chrismmurray 2 views 2 comments Most recent by chrismmurray Kaltura platform
  • Russ
    Weekly Customer Office Hours for 6/15/21
    This week's Office Hours (6/15/21) is going to be a "New User Coffee Talk" session! If you've been feeling like some of the recent OH topics have been a little over your head, this is an opportunity to bring your questions - big or small, easy or hard! No need to be intimidated, ask any question, no matter how basic, and we'll help out! We'll start out by going over some basics of Kal…
    Russ 26 views 1 comment Most recent by Russ Office Hours
  • donovang
    Kaltura and Blackboard
    How are people adding videos with the new Blackboard content editor? I need to do instructions in a few weeks when we upgrade Blackboard and am concerned.
    Accepted Answer donovang 12 views 1 comment Most recent by Russ Higher Education
  • davidsonw
    Kaltura Zoom Connector
    Our institution is getting ready to enable the Kaltura Zoom connection. How have you notified users of the change as well as create emails with information on My Media? Examples welcome.
    Accepted Answer davidsonw 43 views 4 comments Most recent by dhamel Higher Education
  • Dani
    Customer Care: Chat Pilot – You're Invited!
    Kaltura Customer Care is adding chat support and you’re invited! Chat offers a direct communication channel for how-to questions, quick answers and issue resolution. Chat also allows you to check on the status of on-going cases.   Chat is being launched in 3 phases:   Phase 1: Beta  Phase 2: Pilot   Phase 3: Full Launch  Currently we are in the Pilot phase of chat support, meaning that chat is av…
    Dani 29 views 2 comments Most recent by Dani Community News
  • FionaKeith
    Any recommendations for audio devices for classroom capture?
    Hello everyone We are in the process of introducing Kaltura Classroom Capture in our campuses and need to kit out our classrooms with hardware. We have chosen the visual hardware but need to make decisions on the audio. So far we have found a voice tracker ceiling mounted mic not to work well but Sennheiser lapel mic to be great at picking up the lecturers voice. We have also done some quick t…
    Accepted Answer FionaKeith 12 views 4 comments Most recent by FionaKeith Higher Education
  • Russ
    Weekly Customer Office Hours for 6/8/21
    Hi all - this week's Office Hours Agenda: • Zoom Talk & Latest Updates • Virtual Classroom Updates and Questions with Special Guest Sam Thompson, Director of Outbound Product • Kaltura Capture Updates • Open Discussion If you're not already registered for Office Hours you can do so here: Register for Kaltura weekly customer office hours!  https://kaltura.zoom.us/meeting/register/tJIofu2pqTgsG…
    Accepted Answer Russ 25 views 1 comment Most recent by Russ Office Hours
  • Russ
    Weekly Customer Office Hours for 6/1/21
    This week we'll be discussing the technology and pedagogy of Hotspots in Kaltura video content. We'll also be diving deeper into the Zoom integration with a demo from Jack Sharon, Sr. Project Manager in Professional Services. If you're not already registered for Office Hours you can do so here: Register for Kaltura weekly customer office hours!  https://kaltura.zoom.us/meeting/register/tJIofu2p…
    Accepted Answer Russ 22 views 3 comments Most recent by Russ Office Hours
  • Dani
    Update regarding recent upload errors in KMS
    Greetings, Sharing an important update from the Customer Care team below. The recent Mediaspace deployment on May 11th contained two changes related to resolving upload errors. The first was related to file size. The second added the ability to test a different configuration as another potential improvement. Specifically, it added a configuration feature, a flag that could manually change/contro…
    Accepted Answer Dani 88 views 19 comments Most recent by Dani Kaltura Updates