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Discussion List

  • Russ
    Weekly Customer Office Hours for 10/26/21
    Hi all! Today's Office Hours recording is now available. The agenda for today included: •Zoom Search Tips and Tricks James Vlisides – Sr. Solutions Engineer, NA EDU •Manually Adding Audio Descriptions with 3Play Dan LaValley– Sr. Solutions Engineer, NA EDU •Open discussion To view the session click here: Several of you from the community contributed to the discussion today - like @mkraft and ot…
    Announcement Russ 6 views 0 comments Started by Russ Office Hours
  • Russ
    Weekly Customer Office Hours for 8/17/21
    Today's Office Hours recording is now available! Agenda: •Transcoding Profile Updates Meirav Ameo - Senior Director of Product, Enterprise and Learning •Office Hours Topics for the New Academic Year •Open discussion If you need access to the OH video archive, let me know!
    Russ 2 views 0 comments Started by Russ Office Hours
  • Dani
    Alert: Parent/Child entries (dual screen appearance) affected by new Zoom integration flow
    Our engineering team identified a bug with entries uploaded via the new Zoom integration (Drop Folder). We are referring to a scenario with Parent and Child entries when child entry type is “Audio” only (without picture/video) and also when the  effected account configure the Parent entry to show on the  small screen, and the Child on the main screen.  When Zoom content uploaded with a Parent and…
    Dani 46 views 6 comments Most recent by ssalina Kaltura Alerts and Updates
  • Dani
    Alert:New Zoom Integration: Uploaded Entry from Zoom may not be visible for user
    Description and Scenario Our engineering team identified a buggy scenario with entries uploaded via new Zoom integration (Drop Folder).  When content/entry uploaded from Zoom and the owner details are not similar to the user info as it exists in KMS, then such issue would occur. Please find below examples for when the problem might surface:  1. User in KMS exist as “John.Mark”, but  on the Zoom s…
    Dani 32 views 1 comment Most recent by Dani Kaltura Alerts and Updates
  • Russ
    Weekly Customer Office Hours for 5/25/21
    Today we will be talking about the new Zoom integration updates, and we will be joined by guests from the product team for a demo and to take questions! New in Release Notes ·        KMC Release Note May 23, 2021 v6.6.0 New in Kaltura Extensions ·        Kaltura Video Integration with Zoom - Support for Kaltura On-Prem ·        Kaltura Video Integration with Zoom - Supp…
    Accepted Answer Russ 51 views 3 comments Most recent by Russ Office Hours
  • Willa
    Where will we find the new "edit Zoom Account" feature in KMC?
    I was going to reply's to Dani's Kaltura May Product Update post but it appears to be deleted. Here's the update:https://site.kaltura.com/NewsletterMay2021.html I realize the update isn't until May 23rd, but considering one of the options is "delete content from Zoom after upload", I really need to make sure that isn't selected for us when this gets released and would like to not spend …
    Accepted Answer Willa 11 views 3 comments Most recent by thomas_ellis General Kaltura discussions
  • rburriel
    Monitoring Kaltura Status
    Hi all! On two occasions this week - on May 4, 2021, and again on May 6, 2021 - we saw a number of Zoom recordings failing to transfer into Kaltura, instead producing entries with a status of "Error Uploading". So, there's a lot to unpack here... The first time we observed this, on May 4, 2021, we were only made aware of it when a Zoom user had notified us that their recording had never…
    rburriel 72 views 4 comments Most recent by Dani Higher Education